Freight Audit & Recovery Services
Make Every Dollar Count
Your automated solution to manage your carrier invoice errors and claim refunds. No Monthly Fee, Prepayment or Credit Card Required
75% of carrier credits for late,
lost or damaged items go unclaimed each year.
On average, up to 5% of carrier invoices contain billing errors – that’s real dollars you could be spending elsewhere. However, the whole dispute process is long and time-consuming.
Why should getting your money back slow down your business?
Save Money, Time, And Hassle.
Our shipping audit software reviews all of your invoices to ensure that all billed charges are accurate. What happens if there’s a dispute with a charge? If there's a dispute, we automatically file the claim and credit it to your shipping account.
And if a shipment is reported lost or damaged, we generate the necessary documents and file the claim, keeping you informed every step of
the way.
Reduce Carrier Costs
Save up to 15-20% by controlling carrier overspending and avoiding unnecessary fees.
Save Time & Speed up Payouts
Get back to running your business and eliminate the hassle of filling out claims forms.
No Monthly fees or
upfront payment
We charge only a portion of the money we save you.
Official DHL account Great rate on DHL Express
How To Join?
Our Al Tool Is Absolutely FREE, So You Can Start Immediately
Create your account
No monthly fees
No upfront payment
No credit card required
Sync your carrier
We work with UPS, FedEx and DHL, in USA and Canada.
Access your dashboard
That’s it! See how our software audits and claims refunds for each of your parcel shipments, with no action required on your part.
Our app performs an automated 40-point parcel audit on every shipment and every carrier invoice to verify that the charges match the agreed rates, detect any errors, and identify overcharges or mistakes.
Try our parcel cost and shipping management app
No Monthly Fee, Prepayment or Credit Card Required
Free automatic refunds
We will not charge you if your carrier automatically refunds you. When do you charge me a fee? We only charge you a fee when we take action to get you a refund.
Stay in Control
Customer data is simplified on your report dashboard. These reports are easily accessible so you can plan your logistics strategy ahead of time.
Fast Filling
Customer claims get filed immediately. FedEx and UPS are more likely to approve a refund if it's submitted on the same day.
What's Included
Automated 40 Points Freight Invoice Audit
Automatically Manage Lost & Damaged Refunds
All-In-One Dashboard
What Our Customers Say
The companies we work with save an average of at least 10-15% on their small parcel shipments.
From pennies to thousands of dollars, we help all types of businesses cut costs and spend smarter.
Still have questions?
Get it touch with us! Let us help you boost your business.
FAQs
How much does your auditing solution cost?
Our pricing is 100% contingency-based. We only get paid when we save you money. If there are no savings in a given month, you don’t pay anything. Our standard fee is 50% of the savings recovered.
Which carriers does the service support?
Betachon works with UPS, FedEx, and DHL in both the U.S. and Canada. betachon.com+1
How far back can you audit my bills?
It depends on the type of refund. For GSR (Guaranteed Service Refund), FedEx and UPS only allow requests within 15 days of the invoice date. For other refund categories, we can often go further back, but the timeframe varies by scenario.
What factors qualify for credits on my invoices?
We review more than 40 potential factors. GSR—refunds for late deliveries—is one of the most common. Others include non-shipments, address correction fees, and DIM weight discrepancies, among many more.
How do refunds get credited to my account?
When a claim is successful, the credit is applied back to your shipping account by the carrier.
How can I verify my credits?
Each month, we send an invoice that lists every credit we recovered, along with the corresponding invoice and tracking numbers. You can log in to your FedEx or UPS account at any time to confirm those credits directly.
Can you audit our freight bills if our contract includes a Money-Back Guarantee Waiver?
Yes, but your savings will be lower. We generally advise clients not to accept Money-Back Guarantee Waivers, as they remove the right to GSR refunds. Still, service failures are only one of many factors we review, so we can often identify savings even with a waiver in place.
Will my relationship with FedEx or UPS be affected?
No. Our process follows each carrier’s published policies and guidelines. Everything is transparent and fully compliant. Many clients actually experience improved support from their carrier once billing issues are identified and resolved.
Why can’t we audit the invoices ourselves?
You can, but it’s time-consuming, and most internal teams don’t specialize in carrier billing. As a result, many refund opportunities go unnoticed. Our expertise helps you recover more while freeing your team from manual audit work.
We already have strong discounts from our carrier. Why would we need you?
Even with good discounts, there are often additional savings available. On average, we save clients 3–8% on top of their existing rates. Those small percentages add up quickly—often hundreds or thousands of dollars per month.
Why can’t our FedEx or UPS representative do this?
Carrier representatives are not responsible for reviewing every shipment for potential refunds. Our solution is dedicated to auditing each invoice line by line to ensure every eligible credit is recovered.
Is it worth auditing our bills if we don’t think there’s much to save?
Yes. Many clients are surprised by how much they recover, especially in the first month. Most companies underestimate the number of billing errors or overlooked credits—and therefore the potential savings.
What if I don’t want to give access to my online account?
For initial testing, you can send us at least 10 recent invoices as CSV files (within 15 days of the invoice date). Once we review them, we’ll share your savings results. For ongoing audits, account access is required so we can deliver consistent, accurate savings without manual file transfers.
Is it safe to provide access to my carrier accounts?
Yes. Our NDA outlines strict confidentiality and data-protection standards. Your account and information are fully safeguarded.
What if we already use another third-party auditor?
That’s completely fine. You can try us for one month and compare the results. In most cases, clients find that our savings are significantly higher.
How do I get started?
- Create an account (no credit card needed).
- Sync your carrier accounts.
- Access your dashboard, where you can track audits and claims.
Once you sign up and sync your carrier credentials, Betachon’s system begins auditing all incoming invoices, automatically filing claims for any detected issues. You can follow the status of claims and refunds through the dashboard.
