Case Study

GE Healthcare modernizes logistics operations with Betachon Freight Auditing
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Overview

GE Healthcare provides medical imaging, monitoring, bio-manufacturing, and cell and gene therapy technologies to patients, healthcare providers, researchers and life science companies across the globe. With over 100 years of experience in the healthcare industry, this industry-leading company of more than 50,000 global employees is constantly searching for ways to increase efficiency and eliminate avoidable costs in logistics.
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Benefits

The software built into Betachon Freight Auditing reconciles every credit and provides visual proof of refunds on all shipments.

Sophisticated technology designed for scaled, multinational large enterprises.

Access to real-time shipping data and actionable insights revolutionizes operations.

Business Challenges

Lacking the integration needed to manage all claims on lost and damaged shipments globally.

Missing claims due to time constraints imposed by carriers on claim submissions.

Low visibility on lost and damaged claims pending, filed and approved for payout.

Solution

Betachon Freight Auditing deploys unparalleled automation to audit shipment invoices, analyze shipping profiles, and report on savings. Betachon Freight Auditing provides the ultimate solutions portfolio which includes Shipment Audit and Recovery, Lost and Damaged Claims Management, Carrier Agreement Optimization, GL Coding, Carrier Agreement Compliance and Transportation Analytics Reporting.

GE Healthcare uses intelligent technology to provide precision health across diagnostics, therapeutics and monitoring. With over 6 million medical technologies active in hospitals worldwide, GE Healthcare remains at the forefront of medical solutions by supplying cutting-edge resources. As GE Healthcare continues to ship innovative technology around the world, the company realized the need for innovative logistics solutions to monitor and manage shipments.

Jonathan, Logistics Specialist at GE Healthcare, was impressed by the ability of Betachon Freight Auditing to itemize savings on a granular level and provide access to logistics data in a central location. Jonathan knew GE Healthcare could continue to focus on helping customers protect their medical equipment investment and expand their clinical capabilities while Betachon Freight Auditing focused on finding shipping discrepancies and filing claims.

As a leader in the medical equipment industry, GE Healthcare authorized Betachon Freight Auditing to handle the operational workflows of claims management. After integrating the award-winning technology offered in Betachon Freight Auditing, not only has GE Healthcare received carrier payouts 5x faster, but it’s experienced a 100% increase in claim success rate.

Results

A 5x increase in carrier payouts on damaged claims

More claims filed in the first day than in the entire previous quarter

Executes supply chain decisions using built-in reports

“Betachon Freight Auditing ensures that claims are filed correctly, and with the information required by the carrier to approve claims faster. Faster approval has translated to quicker payouts for GE Healthcare.”
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Jonathan R.

Logistics Specialist at GE Healthcare

Superior shipping intelligence

Betachon Freight Auditing helps businesses better manage shipping spend. Award-winning, industry-leading technology is the key value-add.

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